U
NIT
12:
IT
T
ECHNICAL
S
UPPORT AND
M
ANAGEMENT
Pearson BTEC International Level 3 Qualifications in Information Technology –
Specification – Issue 3 – September 2022 © Pearson Education Limited 2022
181
Opportunities to develop transferable employability skills
In
completing this unit, learners will have the opportunity to develop a number of
transferable employability skills including:
•
analytical
and decision-making skills
•
formal written communication
•
selection of appropriate IT tools and systems used in IT technical support and
management
•
self-management
and planning skills
•
ability to work
in a legal, moral and ethical manner.
U
NIT
13:
S
OFTWARE
T
ESTING
Pearson BTEC International Level 3 Qualifications in Information Technology –
Specification – Issue 3 – September 2022 © Pearson Education Limited 2022
183
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