Communication competence factors as moderators to the relationship between user participation and information quality

PARTICIPATION AND INFORMATION QUALITY
Journal of Information Technology Management Volume XX, Number 4, 2009
18
and global public health programs, IT and healthcare in
developing countries, knowledge management, e-learning
and technology mediated learning, and strategic uses of
IT.
APPENDICES
Appendix A: Demographics of Participants
No. of Participants
Age Group
26-30
1
31-35
3
36-40
8
41-45
10
46-50
13
51-55
4
56-60
8
61-65
1
Gender
Male
29
Female
19
Race
Caucasian
34
Hispanic
0
African American
2
Middle-East Asian
1
South Asian
2
East Asian
2
Others
7
Education
High School
2
Some College
7
Finished College
15
Some Graduate School
10
Finished Master's Degree
13
Finished Ph.D.
1
Experience
Average of Number of Years in the Organization
14.13
Average of Number of Years in the Current Job
6.49

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COMMUNICATION COMPETENCE FACTORS AS MODERATORS TO THE RELATIONSHIP BETWEEN USER
PARTICIPATION AND INFORMATION QUALITY
Journal of Information Technology Management Volume XX, Number 4, 2009
19
Appendix B: User Participation (UP)
Respondents will be asked, “Please respond to the following questions based on your feeling about your
participation in developing a system. If you have participated in more than one system development projects, please refer to
the one that you had the most interactions with the system developers. Regarding participation in the development of this
system, rate yourself on the extent to which you are a primary player in the following activities using the scale:” (scales: 1 =
not at all; 2 = minor extent; 3 = moderate extent; 4 = major extent; 5 = great extent)
Item Number
Question Wording
1
Initiating the project
2
Establishing the objective of the project
3
Determining the users’ requirements
4
Assessing ways to meet users’ requirements
5
Identifying the sources of information
6
Outlining information flows
7
Developing the input forms/screens
8
Developing the output forms/screens
9
Determining the system availability/access