Conversational features: politeness

3.5. Discourse markers (markers of interaction).
These have the general function of moving the conversation on but they may have specific functions, depending on the conversation:

For example, “well” may be used to indicate a) the opening of a conversation, b) that the speaker is about to say something which is in conflict with what has been said earlier.
1. Introduction
The culture of contemporeneity, reflected in discourse practices of daily communication, functioning in various forms, ways and genres, correlates with the category of everyday life, which in its turn, generates discourses and their concepts. Thus, the analysis and description of the category of everyday life through analyzing its discourses and concepts, enables to better understand the nature of today’s language culture, the nature and tendencies in the developments of culture in general. The culture of everyday life includes the whole complex of human relations: the culture of communication and behavior, the culture of mass media communication and the culture of life styles. In linguistic terms, the category of everyday life presents a system of all processes of language functioning, all forms and types of communication, manifested in forms of individual or collective discourses.
The interest of modern science to the problem of everyday life is connected with such questions as: perception of world picture by naïve consciousness, archetypes of mass communication as a regulatory system of human behavior, as a correlation of high and everyday forms of culture. Everyday life in a form of common opinion reveals itself specifically in an ability to learn some cultural codes that allow raising a personal social status. A system of fixed behavioral reactions to the environment presents itself in the existence of various cultural codes of behavior, which exist in a language as a special set of speech formulae of social etiquette, regulating the choice of communicative forms, structures and set phrases. In this respect it is interesting to analyze communicative behavior of the people of Great Britain, which is regulated by the so called speech etiquette.