Figure 5.4: Types of triangulation
The structured interview
• Interviewer asks questions and respondent answers most of the time.
• Only the participants reveal feelings and opinions.
• Interviewer is non-judgmental and does not try to change respondent’s
opinions or
beliefs.
• Interviewer tries to obtain direct answers to specific questions.
• Interviewer
seeks genuine answers, not ritual responses.
• Participants provide almost all the information. Interviewer
does not correct a
respondent’s factual errors.
• Interviewer
should control the topic, direction and pace. Interviewer must keep the
respondent’s attention on the task and ensure that irrelevant diversions are contained.
• Interviewer should attempt to maintain a consistently warm but serious and objective
tone throughout.
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