Box 1. What is convergence?
The path towards convergence was led mainly by the increasing digitalisation of content, the shift towards IP-based
networks, the diffusion of high-speed broadband access, and the availability of multi-media communication and
computing devices. Convergence is taking place at different levels:
Network convergence – driven by the shift towards IP-based broadband networks. It includes fixed-mobile
convergence and ‘three-screen convergence’ (mobile, TV and computer).
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