Introduction to Cyber Security

TIPS FOR BUYING ONLINE²⁰

Shopping online can be cheaper and more convenient for you and for businesses. However, make sure you understand your rights and the risks before you shop online or bid in an online auction.

1. 
   Pay securely: Don‟t make any payment unless:
   
   • 
     You are on a secure website, and
     
   • 
     You can make a secure payment.
     

This will protect you against fraud and unauthorised credit card transactions. A secure website address will always:

• 
  begin with „https://‟, not „http://‟
  
• 
  display the image of a closed padlock (usually in the bottom right corner of your browser window).
  

Only make a payment if you can see both of these things. Never give out your bank account details, credit card number or other personal details if you are not certain that the business is a reputable trader.

2. 
   Know the business: Only buy from websites you know and trust. Check that the company has a physical street address and landline phone number. If the company operates from overseas, you might have trouble getting a refund or repair.
   
3. 
   Know the product: Make sure you check whether:
   
   • 
     the product is legal
     
   • 
     the product will work in Australia
     
   • 
     any warranties or guarantees offered are valid in Australia
     
   • 
     the product has an authorised repairer nearby.
     
4. 
   Check the contract: Make sure you read and understand:
   
   • 
     the terms and conditions of sale
     
   • 
     the refund policy
     
   • 
     the delivery details
     
   • 
     returns and repairs policies, including any associated costs.
     
5.