Perspectives on Information Systems Management Information Systems Chapter 1 Information Systems in Global Business Today
Management dimension of information systems
Management dimension of information systems
Managers set organizational strategy for responding to business challenges
In addition, managers must act creatively:
Creation of new products and services
Occasionally re-creating the organization organizational restructuring
Perspectives on Information Systems Management Information Systems Chapter 1 Information Systems in Global Business Today
Technology dimension of information systems
Technology dimension of information systems
Computer hardware and software
Data management technology
Networking and telecommunications technology
Networks, the Internet, intranets and extranets, World Wide Web
IT infrastructure: provides platform that system is built on
Perspectives on Information Systems Management Information Systems Chapter 1 Information Systems in Global Business Today
Read the Interactive Session: Technology, and then discuss the following questions:
What are the inputs, processing, and outputs of UPS’s package tracking system?
What technologies are used by UPS? How are these technologies related to UPS’s business strategy?
What problems do UPS’s information systems solve? What would happen if these systems were not available?
UPS Competes Globally with Information Technology Perspectives on Information Systems Management Information Systems Chapter 1 Information Systems in Global Business Today
Dimensions of UPS tracking system
Dimensions of UPS tracking system
Organizational:
Procedures for tracking packages and managing inventory and provide information
Management:
Monitor service levels and costs
Technology:
Handheld computers, bar-code scanners, networks, desktop computers, etc.
