(iv)Conceptual skills : Such skills are essential to the managers to understand the overall
working of the organisation and harmonise the working of the sub- systems for reaching
the organisational objectives.
(v) Communication skills : Communication skills are an important element of interpersonal
skills. Communication is essential for proper implementation of orders. The best ideas
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Principles of Management
Introduction, Meaning and .....
of manager may not be of any use if these are not properly communicated to
subordinates.
(vi)Decision-making skills : Decision making is the process of reaching a point. It is
choosing the best alternative of doing a thing from various choices available. Manager
may make use of various techniques available for taking decisions.
1.8 Managerial Roles : The more complex the organization, the more crucial his role. The success of and
organisation will depend upon the caliber of a manager to achieve its objectives.
Henry Mintzberg’s opines every manager, plays roles in three areas.
1.8.1 Inter personal Relationships : (a) As a Figure head.
(b) Leadership role.
(c) Liason officer.
1.8.2 Information processing : (a) Monitoring Information
(b) Disseminating Information.
(c) Organisations Spokesman.
1.8.3 Decision Making : (a) As an Entrepreneur
(b) As a Conflict Handler
(c) As a Resource Allocate
(d) As a Negotiator
1.9 Universality of Management : Universality of management means transmission of management knowledge from are
organisation to a different organisation. From one country to another country and from are manager
to incumbents through training and development. Management principles have universal application
because management is a universal process. Universality of management principles also mean
that managers are transferable from one country to another country. This concept has come into
lime light ever since management was recognised as science, because science and scientific
principles have universal application. But management is regarded as inexact science, its universal
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Centre for Distance Education
Acharya Nagarjuna University
application is questioned. Some authors have favoured it, where as other negated. We can observe
their arguments as follows.
