Mutabar gaybullayevna writing skills

unprofessional employees you have are surely going to cost your business.
I regret to have been in your shop and will never be there. However, you should
know how poorly your staff treats your customers. I am hoping you would take
initiatives to offer better customer experience in the future by hiring more
professional employees.
Yours faithfully,
________ (Name)
Check your answers! 

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OLIMOVA MUTABAR GAYBULLAYEVNA 
15
LETTER WRITING EXERCISES 

Sample Answer :
Dear Sir or Madam,
I am Emma Ariana, a frequent shopper _____your mega mall. Yesterday I went
___ your mall located ____ Rainbow Complex and purchased a few items. However,
after I returned home and noticed my bill, I was bewildered as I was billed ___ items
that I have not purchased! I hope you would rectify the error made ____ one of your
employees.
In relation ___ the specifics of the purchase, I bought a pair ___ sandals, a towel,
a bottle of shampoo, a coffee mug, a box of chocolate, cat food, shower gel and some
packeted foods, ___ which I have been billed and __ addition 115 dollars __ items I
have not picked __ all! My invoice number is MR8-C1254, dated 15th May 2019, and
the invoice amount is $247. It shows that I have purchased a large flower vessel, a
doormat and a water purifier! This must be a mistake!
I was in a hurry and did not cross-check the items against the bill while checking
__ from the queue. But I am sure the salesgirl, whose name is Marinda, had made
some sort ___ mistake while printing my invoice.
I would like you __ refund the extra amount ___ time I visit your shop and make sure
this unwanted situation does not repeat.
Yours faithfully,
________ (Name)
TASK 5
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