17.23For all video calls, we will charge you the applicable video call rates set out below for your mobile plan, unless the applicable voice call rates set out below apply to your mobile plan. Our FairPlay Policy applies. Our FairPlay Policy is set out in Part A - General of the Telstra Mobile section of Our Customer Terms. To see these terms – home and family customers click here; business and government customers click here.
17.24Video calls will be included in the included calls component of your mobile plan (if any) and will be eligible for any voice call bonus options under your plan, unless otherwise specified in your mobile plan.
17.25For all mobile plans other than the Get Connected Plans, Freedom Connect Plans, Freedom Connect BYO Plans, Every Day Connect Plans and Every Day Connect BYO Plans, we will charge you for national video calls in 30 second blocks (or part) plus call connection fee. From 20 March 2011, national video calls on 3G and Next G Cap Plans, Telstra 3G Mobile Phone Cap Plans and Next G Cap Plans will be charged in 60 second blocks (or part) plus call connection fee. From 1 October 2012, national video calls on Telstra Mobile Casual Plans, Telstra Mobile Member Plans and Telstra Mobile Phone Plans will be charged in 60 second blocks (or part) plus call connection fee.
2 months Video calling at voice rates offer – consumer
17.26If you connect to Telstra’s 3G or Next G network as a new connection on one of the following plans between 7 February 2007 and 30 June 2008 (inclusive), you will be charged for video calls at the rates applicable for voice calls on a per 30 second block basis (for national calls) or a per second block basis (for international calls) for the first two consecutive months that you stay connected to your plan:
This offer is available if you are upgrading from a 2GSM service to a 3G or Next G service but is not available if you are upgrading or changing between existing Next G or 3G services. At the end of the first two consecutive months, all video calls will be charged at the applicable video calling rate for your mobile plan as set out below.
Our FairPlay Policy applies. Our FairPlay Policy is set out in Part A - General of the Telstra Mobile section of Our Customer Terms. To see these terms – home and family customers click here; business and government customers click here.
Video calling at voice rates offer – business
17.27The following plans will be charged for video calls at the rates applicable for voice calls from 6 October 2006 to 31 January 2007 on a per 30 second block basis:
Telstra Business Phone Plans;
Telstra Business Casual and Member Plans;
Telstra Business Choice Capped Plans;
Telstra 3G Mobile Phone Cap Plans (Business); and
Telstra 3G and Next G Cap Plans (Business).
17.28The following plans will be charged for video calls at the rates applicable for voice calls from 3 November 2006 to 31 January 2007 on a per minute block basis:
17.29The following plans will be charged for video calls at the rates applicable for voice calls to 31 January 2007 on a per 30 second block basis:
Telstra Business Premium Mobile Plans.
17.30The following plans will be charged for video calls at the rates applicable for voice calls to 1 July 2007 on a per 30 second block basis:
Corporate Net Rate Plans;
Corporate Rate Plans;
Telstra Corporate Plans;
Telstra Government Plans; and
Telstra Government Plus Plans.
17.31Unless you are connected to a Corporate Net Rate Plan, Corporate Rate Plan, Telstra Corporate Plan, Telstra Government Plan or Telstra Government Plus Plan, all video calls on and from 1 February 2007 will be charged at the applicable video calling rate for your mobile plan as set out below.
17.32If you are connected to a Corporate Net Rate Plan, Corporate Rate Plan, Telstra Corporate Plan, Telstra Government Plan or Telstra Government Plus Plan, all video calls on and from 2 July will be charged at the applicable video calling rate for your mobile plan as set out below.
17.33Our FairPlay Policy applies. Our FairPlay Policy is set out in Part A - General of the Telstra Mobile section of Our Customer Terms. To see these terms – home and family customers click here; business and government customers click here.
Video calling charges - consumer
17.34If you connected to one of the following plans, we charge you the following video call charges.