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Share Plans allow you to share the monthly included data allowance between the following eligible services on the same account



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25.8Share Plans allow you to share the monthly included data allowance between the following eligible services on the same account:

(a)Telstra Business Telstra Business Fleet Connect Plans (excluding $10 Fleet Plans) and Business Mobile Advantage Plans on the same account as a Telstra Mobile Broadband Business Share Plan;

(b)Telstra Mobile Broadband Business Share Plans connected on or after 2 August 2011;

(c)Easy Share Business Plans;

(d)Easy Share Business SIM plans;

(e)Easy Share Data Share SIMs; and

(f)Business Performance Plans with a Data Share SIM attached.

(Eligible Services).

25.9The monthly data allowance of all Eligible Services will contribute to a monthly shared data allowance available on your account (Shared Data Allowance). The Shared Data Allowance can only be used by Eligible Services on the same account. Any unused Shared Data Allowance will expire each month.

25.10If we believe on reasonable grounds that any included data allowance available under a Share Plan may be resold, assigned or resupplied to a third party other than your employee or employees of a wholly or majority owned subsidiary, we may refuse to supply you with a Share Plan. We will tell you if this happens.

25.11This table sets out what will happen to your Shared Data Allowance if you make a change to an Eligible Service in between billing cycles.

If an Eligible Service is

Cancelled

Any unused data as at the date of cancellation will remain on your account for the remainder of that billing month.

Added

A full month’s data allowance for the Eligible Service will be added to your Shared Data Allowance for the month (it will not be pro-rated).

Moved to another account

The total data contributed to the Shared Data Allowance by the Eligible Service will be removed from the original Share Plan account.

If the data used by the Eligible Service is greater than the data contributed, the maximum data removed from the Shared Data Allowance of the original Share Plan account will be data used by the Eligible Service.

If the data used by the Eligible Service is less than the data contributed, then only the data used will be deducted from the Shared Data Allowance of the original Share Plan account for the applicable month.

If the Eligible Service is moved to an account with another Share Plan on that account and there is an increase in the included monthly data allowance, the data allowance from that Eligible Service will be added in full to the Shared Data Allowance on the new Share Plan account and can be used by all Eligible Services connected to that account (it will not be pro-rated).


Share Plan charges

25.12You must pay us:

(a)the Monthly Service Fee for your selected Share Plan;

(b)any usage fees and charges as set out in Our Customer Terms (for example, any data charges above your monthly included Shared Data Allowance and any charges for your mobile voice plan);

(c)for data you use in excess of your Shared Data Allowance, you must pay us the excess charges up to an excess cap amount of $500 per month per service (Excess Cap). Amounts we charge you for the monthly service/access fee and for data usage for international roaming do not count towards the Excess Cap and you will have to pay any applicable charges; and

(d)any applicable early termination charge (ETC) as set out in clause Error: Reference source not found; and

(e)any applicable MRO charges or repayments.

25.13Each Share Plan and all services related to the Share Plan will be billed on a Single Bill.


Pro-rata on connection

25.14At the time your new Share Plan is connected you will receive the full amount of your Shared Data Allowance for your Share Plan. Your Monthly Service Fee will be pro-rated based on when your Share Plan was connected.


Changing your Share Plan

25.15We may allow you to change your Monthly Service Fee or move to another Share Plan or Business Plan during your minimum term. If we do, the terms in the table below will apply. If you move a service from a Share Plan to a non-Share Plan that service will no longer contribute to your Shared Data Allowance.


Current Plan: Share Plan
New Plan: Business or Share Plan with the same minimum term


If your New Plan has a higher Monthly Service Fee

You will not need to restart your minimum term. You can also move back to your original plan value without paying an early termination charge.

If your New Plan has a lower Monthly Service Fee

You will need to restart your minimum term and, if you have more than 60 days remaining in your contract term, you will also need to pay a $50 Administration Fee and an early termination charge.

Current Plan: Share Plan (24 months)
New Plan: Business Plan (12 months) or Share Plan (12 months)


You will need to restart your minimum term and, if you have more than 60 days remaining in your contract term, you will also need to pay an early termination charge and a $50 Administration Fee and the balance of your MRO charge (if applicable).

Current Plan: Share Plan (12 months)
New Plan: Business Plan (24 months) or Share Plan (24 months)


You will need to restart your minimum term and, if you have more than 60 days remaining in your contract term, you will also need to pay an early termination charge and a $50 Administration Fee and the balance of your MRO charge (if applicable).

Current Plan: Share Plan
New Plan: Monthly Business Casual Plan or Monthly Share Casual Plan


If your New Plan has a higher Monthly Service Fee

You will need to pay an early termination charge.

If your New Plan has a lower Monthly Service Fee

You will need to pay an early termination charge and a $50 Administration Fee.

Current Plan: Standard Plan
New Plan: Business Plan or Share Plan


If your New Plan has a higher Monthly Service Fee

You will need to restart your minimum term and pay an early termination charge.

If your New Plan has a lower Monthly Service Fee

You will need to restart your minimum term and pay an early termination charge and a $50 Administration Fee.

Cancelling your Share Plan

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