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29.83End Users may be required to install third party software on their Compatible Devices to be able to use the T-MDM platform. The third party software vendors may impose additional terms on the use of that software, and you and your End Users must agree to those terms.

Sign-up process

29.84To access your T-MDM platform, you will have to complete and sign a 30 day trial online application form with a nominated Telstra mobile account number. We will only provide the login to your nominated representatives(s). If we ask you to, you must provide proof that your nominated representative(s) have the authority to remotely manage your End Users’ Compatible Devices in all respects. You agree that you are responsible for any changes your nominated representative(s) make to your T-MDM platform or Compatible Devices using your login.

29.85You are responsible for keeping your information safe by managing your own passwords and personnel who have access to your T-MDM platform. If you issue any password to your T-MDM platform to any third party, you are responsible for managing that process and their access to your T-MDM platform. We recommend you change your passwords for your T-MDM platform:

(a)with reasonable regularity; and

(b)when the circumstances require it (for example, where your nominated representative(s) change or when you suspect an unauthorised person has access to any passwords or login credentials).

29.86To the extent permitted by law, we are not responsible for security or privacy breaches arising from or caused by the mismanagement of your passwords by you, your nominated representative(s) or your End Users. To the extend that you have failed to complied with clause 29.85, we are not responsible for the actions of unauthorised third parties who access your T-MDM platform or any information about you or your End Users using your passwords.

Using the T-MDM service

29.87The T-MDM service will only work when Compatible Devices are turned on and connected to the internet.

29.88The available features and functions of the T-MDM service vary depending on your Compatible Devices and the T-MDM platform you have chosen. Some of the features and functions of your T-MDM service may include allowing you to:

(a)monitor Compatible Devices;

(b)change settings on Compatible Devices;

(c)install software on Compatible Devices; and

(d)and send messages to Compatible Devices.

Not all features and functions are compatible with all Compatible Devices. Some features and functions may be enhanced over time.

29.89Before you register a Compatible Device or use your T-MDM service to access or interact with a Compatible Device, you must obtain all necessary consents and make all necessary disclosures to each End User of that Compatible Device to enable you to lawfully use the T-MDM service (for instance, under any applicable privacy or workplace surveillance laws).

29.90You must not, and must ensure that each of your End Users does not, use your T-MDM service to engage in conduct which is unlawful, fraudulent or negligent. You are responsible for the conduct, acts and omissions of:

(a)your nominated representative(s);

(b)each of your End Users; and

or any other person when they are using your T-MDM service.

Client Access Licence Fees

29.91If a Compatible Device you have registered on your T-MDM platform:

(a)has a mobile service which is not an Eligible Telstra Mobile Plan (see clause 29.99 for a list of the Eligible Telstra Mobile Plans); or

(b)is Wi-Fi only,

(“CAL Devices”) then you must take a Client Access Licence (“CAL”) for that Compatible Device and we will charge you a monthly fee for that CAL (“CAL Fee”).

29.92The amount of your CAL Fee depends on the number of CAL Devices you have registered on your T-MDM platform, and therefore may vary each month depending on the number of CAL Devices you have on your T-MDM platform during that month. We determine the number of CAL Devices you have on your T-MDM platform and calculate your CAL Fee on the 15th day of each calendar month.

29.93We use the table below to calculate your CAL Fee:

	Monthly CAL Fee per CAL Device
Number CAL Devices	T-MDM Shared Platform Monthly (GST inc)	T-MDM Dedicated Platform (GST inc)
1-300	$5.00	NA
301-1000	$5.00	$6.00
1001-2000	$4.50	$5.50
2001-3000	$4.00	$5.00
3001-4000	$3.50	$4.50
4001-5000	$3.00	$4.00

29.94If you have chosen the T-MDM Dedicated Platform, you must have, and continue to have, at least 300 Compatible Devices registered on your T-MDM Dedicated PlatformOn the 15^th day of each calendar month, if you have less than 300 Compatible Devices registered on your T-MDM Dedicated Platform, we may do either or both of the following, in our sole and absolute discretion:

(a)charge you a CAL Fee for the missing number of Compatible Devices to bring the total number of Compatible Devices registered on your T-MDM platform to 300; and

(b)terminate your T-MDM service by giving you 30 days’ notice.