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Reports

31.16You can view recent activity which shows:

(a)attempts made by that mobile service to access mobile internet sites which are blocked; and

(b)all mobile internet sites which are not blocked and have been accessed.

31.17You can choose to receive recent activity reports each day via email or SMS. We will not charge you an additional fee to send these reports.

32Facebook Billing Service

32.1If you are eligible, we may offer you the ability to pay for content purchased through Facebook on your Telstra bill (“Facebook Billing Service”).

32.2You will need an active Telstra Post-Paid or Pre-Paid SIM and a Facebook account in order to use our Facebook Billing Service.

32.3We will pay the merchant of record on your behalf and charge you the price for the content after it has been provided to you. There may be some cases where the charges are debited from your account before the content is delivered to your Facebook account.

32.4We apply a default spend limit of $20 per transaction for the purchase of digital content through the Facebook Billing Service. Should you wish to purchase digital content through the Facebook Billing Service at an amount greater than $20 per transaction, you will need to use another payment method.

32.5We also apply a default spend limit of $100 per month for Telstra post-paid customers and $500 per month for Telstra pre-paid customers using the Facebook Billing Service.

32.6If you're a Telstra post-paid customer and your total spend on digital content through the Facebook Billing Service exceeds $100 in any given month, you will need to use another payment method for subsequent purchases in that month. We may, but are not obliged to, agree to increase the monthly default spend limit at your request.

32.7If you're a Telstra pre-paid customer and your total spend on digital content through the Facebook Billing Service exceeds $500 in any given month you will need to use another payment method for subsequent purchases that month.

32.8We will take reasonable steps to make our Facebook Billing Service available to you at all times, but we cannot guarantee that we will provide our Facebook Billing Service to you in a timely, continuous or fault-free manner.

Content

32.9We are not responsible in any way for content bought by you from Facebook using our Facebook Billing Service. We do not guarantee its accuracy, suitability or quality and are not responsible for setting the price of any third party content.

32.10 Your use of any content purchased using our Facebook Billing Service is covered by any terms imposed and communicated to you by the merchant of record for that application in Facebook or the developer of that application.

32.11If you have any complaints about any content (other than issues relating to charges imposed via our Facebook Billing Service), you must contact the merchant of record for that application in Facebook or the developer of that application. This is in addition to any rights you may have against us under any applicable law.

Errors or Disputed Charges

32.12If you wish to dispute a charge relating to the Facebook Billing Service you must contact the merchant of record by calling 1800 633 538 or the contact number as stated in your Bill Literal for the corresponding purchased item. This is in addition to any rights you may have against us under any applicable law.

32.13Any refunds of amounts paid by you to purchase content via the Facebook Billing Service must be agreed between us and the merchant of record for that content. Where we refund the purchase price of the digital content to you or provide you with a credit for this amount, we will take reasonable steps to process the refund or credit promptly but we cannot guarantee that we will do so in a timely manner. You agree that where the content charges are refunded that you may be no longer able to access those contents on your Facebook account.

Privacy

32.14We may use and disclose personal information about you in accordance with our “Protecting Your Privacy” statement, including for any purposes necessary to provide you with our Facebook Billing Service. A copy of this statement can be obtained at http://www.telstra.com.au/privacy/index.htm.

32.15When you use our Facebook Billing Service, your personal information will be disclosed to us (including our employees, contractors and agents) and to the merchant of record for Facebook to provide you with content purchased through Facebook .

General

32.16You acknowledge and agree that we may cease to provide Facebook Billing Services if our agreements with Bango.net Limited or with any merchant of record for Facebook ends. We will try to provide you as much notice as possible before we cease providing Facebook Billing Services but cannot guarantee that we will be able to provide any prior notice of the cessation of such services.

33BlackBerry® Advanced Service

What is the BlackBerry Advanced service?

33.1The BlackBerry® Advanced service (BlackBerry Advanced) allows eligible customers to enable advanced security features on their compatible BlackBerry device.

Availability

33.2We supply BlackBerry Advanced for business purposes and you must use BlackBerry Advanced predominantly for business purposes.

33.3To obtain the benefits of BlackBerry Advanced you need:

(a)BES 10.1+ service software; and

(b)for each intended user of BlackBerry Advanced:

(i)a compatible BlackBerry 10 device (OS 10.1+);

(ii)a BlackBerry 10 Client Access Licence; and

(iii)an eligible Telstra Business mobile voice plan (as determined by us),

which you need to pay for separately.