Experiences in organizations result in passive and resistant behaviors; they are not inherent
Motivation, development potential, capacity for assuming responsibility, readiness to direct behavior toward organizational goals are present in people
Management’s task—arrange conditions and operational methods so people can achieve their own goals by directing efforts to organizational goals
Adapted from Table 5.1 which is from “The Human Side of Enterprise” by Douglas M. McGregor, reprinted from Management Review, November 1957. Copyright 1957 American Management Association International. Reprinted by permission of American Management Association International, New York, NY. All rights reserved. http://www.amanet.org.
