Annual report

Annual Overview 
| About the IFRC 
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assessment model was refined, and multiple 
National Societies were supported to apply the 
analytical model to identify their maturity and 
produce the maturity growth investment plans. 
Also in 2022, development began on digital 
engagement and volunteer management solu-
tions, and collaboration took place with National 
Societies to design the vision of a multi-purpose 
assistance platform. The IFRC coordinated and 
facilitated the development of data and digital 
learning models, provided technical expertise on 
digital investments into National Societies, and 
implemented technology solutions for IFRC busi-
ness processes, most notably for information 
security risk management and enterprise-wide 
resource planning and management.
Humanitarian diplomacy and 
Representation Offices
IFRC’s partnership development and human-
itarian diplomacy activities are also supported 
by 
Representation Offices
. Three of these 
offices report to the Under Secretary General for 
Global Relations, Humanitarian Diplomacy and 
Digitalization, and ensure region-wide coordina-
tion via a dotted reporting line to the relevant 
Regional Director.
The
 Red Cross European Union (EU) Office
, 
based in Brussels, Belgium, is a membership 
office representing the 28 National Red Cross 
Societies in the EU, the Norwegian Red Cross, and 
the IFRC. This office helps to coordinate relations 
between its members and EU decision-makers 
to influence policy, mobilize EU resources and 
provide support on EU-related matters, in 
areas such as humanitarian aid, civil protection, 
migration and social inclusion). European devel-
opments that could impact the implementation 
of our members’ work are also analyzed, as well 
as supporting members to elaborate and coordi-
nate joint proposals to access EU funding.
The objectives of the Red Cross EU Office are:
1. 
To increase Red Cross influence on EU pol-
icy, legislation and practice so as to improve 
the humanitarian situation of the most 
vulnerable communities.
2. 
To mobilize EU resources for member 
National Societies’ domestic and interna-
tional work in order to maximize their reach 
and scope through a coordinated approach.
3. 
To serve our members on EU-related 
issues by monitoring the legal framework, 
exchanging information and knowledge, 
and providing tailored capacity building and 
technical support.
Strategic direction, goals and priorities in 
engagement with the EU institutions over the 
coming years are defined in the Red Cross EU 
strategy 2022–2027 – a reflection of the IFRC’s 
Strategy 2030 translated to the EU context.
The RCEU Office works across Social Inclusion, 
Migration, Disas ter Management and 
Development, and Communication. It works 
with members through steering groups, as well 
as existing Red Cross working groups, networks 
and reference centres. The steering groups 
meet three or four times a year to shape unit 
workplans, provide guidance and discuss evolv-
ing priorities. The Coordination Group (with 
IFRC and elected EUNS representatives) adopts 
common positions on EU policies and provides 
guidance and support to the RCEU Director. 
Topline priorities and the office budget are 
discussed and decided by senior leadership of 
the office’s member organizations at the RCEU 
Annual Meeting. 
In 2022, the office finalized the Red Cross EU 
Humanitarian Diplomacy Framework, which 
seeks to guide RCEU and its members on how 
to conduct joint humanitarian diplomacy with 
the aim of increasing our collective impact on 
EU policies and programmes. The framework 
includes practical steps and tools on how to 
develop joint humanitarian diplomacy strategies 
towards the EU.