Chapter question a) Explain five (5) different ways in which an organization may be involved in international trade. (60 marks)


Define delegation of authority and show its relationship to responsibility. (50 marks)



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Define delegation of authority and show its relationship to responsibility. (50 marks)

The delegation of authority is the assigning of tasks to employees, giving them the power to make commitments, use the resources, and take the actions that are necessary to accomplish the tasks.
Delegation creates a responsibility, or obligation, for the employee to carry out the assigned task satisfactorily and makes the employee accountable for the proper execution of the work.
The principle of accountability means that subordinates who accept an assignment and the authority to carry it out are answerable to a superior for the outcome.
The process of delegation establishes a pattern of relationships and accountability between superior and subordinates.

CHAPTER 6
QUESTION 1
a)What is human relations in an organization setting (40 marks)
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b)What does the classical theoury of employee motivation state (60 marks)
According to the classical theory of motivation, money is the sole motivator for
workers.
2. Frederick Taylor conducted studies of employees who performed specific work
tasks.
a. Taylor believed managers should break down each job into component tasks,
determine how best to perform each task, and specify the output for each
worker in order to improve productivity.
b. Taylor suggested that managers link a worker’s pay directly to output.
c. Taylor and most early twentieth-century managers generally felt that money
and job security were the primary motivators of employees.
3. Managers are increasingly striving to relate pay to performance in order to motivate employees and boost productivity.
QUESTION 2
Evaluate and compare the human-relations theories of Abraham Maslow and Frederick Herzberg. (100 marks)
Psychologist Abraham Maslow arranged humans’ five basic needs into:


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