Emotional

What is Emotional Intelligence? 
 
 
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Emotional intelligence will help you be more successful at: 
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Managing behavior 
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Navigating change, new trends, and social complexities 
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Developing many skills associated with high performers 
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Making personal decisions
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Achieving positive results and increasing productivity

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4 
Four Areas of Emotional Intelligence 
 
Internal or Recognition External or Regulation 
 
Personal 
Competence
Self-Awareness: ability to 
accurately perceive your own 
emotions in the moment and 
understand your tendencies 
across situations (Bradberry & 
Greaves, p. 24). 
Self-Management: ability to 
use your awareness of your 
emotions to stay flexible and 
direct your behavior positively 
(Bradberry & Greaves, p. 32). 
Social 
Competence
 
Social Awareness: ability to 
accurately pick up on emotions 
in other people and understand 
what is really going on with 
them (Bradberry & Greaves, p. 
38).
 
Relationship Management: 
ability to use your awareness of 
your own emotions and those of 
others to manage interactions 
successfully (Bradberry & 
Greaves, p. 44).