6
Emotional Competencies
Self
(Personal Competence)
Other
(Social Competence)
Self-Awareness
Social Awareness
Recognition
Emotional
Self-Awareness
Accurate
self-assessment
Self-confidence
Empathy
Service orientation
Organizational
awareness
Self-Management
Relationship Management
Regulation
Emotional
self-control
Trustworthiness
Conscientiousness
Adaptability
Achievement
drive
Initiative
Developing others
Influence
Communication
Conflict
Management
Visionary Leadership
Catalyzing change
Building bonds
Teamwork &
Collaboration
Cherniss, Cary & Goleman, Daniel. (2001).
The Emotionally Intelligent Workplace: How to Select for, Measure,
and Improve Emotional Intelligence in Individuals, Groups, and Organizations. Jossey-Bass. San Francisco: CA.
Develop one goal or action you would like to put in place to further one of the competencies
discussed:
Competency:_________________________________________________________________
Goal/Action:___________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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