Emotional

Appreciating Diversity: 
Valuing the contributions 
of a wide range of people 
understanding the 
influences of identities 
including race, gender, 
economic background, 
nationality, etc. 
Communication: Actively listening and sending 
clear, persuasive messages. 
Conflict Management: Resolving 
disagreements. 
Visionary Leadership: “Inspiring and guiding 
groups of people.” 
Catalyzing change: “Initiating and managing 
change.” 
Building Bonds: Developing and maintaining 
key relationships. 
Teamwork & Collaboration: Creating a shared 
vision and facilitating a combined effort to 
achieve goals. 
Boyatiz, Goleman, and Rhee. (2000). The Emotional Competence Inventory.
Andreatta, Britt. (2013). Leading with Emotional Intelligence. 

---

8 
Improving Emotional Intelligence 
Group Discussion 
 
Pick any of the 4 styles to work on during this session.
Selected Style: _____________________________________
 
Based on the information presented thus far, what ideas do you have for increasing your selected 
style? 
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________ 
Strategies for Other areas of Emotional Intelligence: 
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________