20.3
Principles of Management
Controlling
20.4 NATURE OF CONTROLLING
nature of controlling function can be expanded in the following way.
1. Planning is the basis of control:
Control can be exercised only on the basis of plans. Effective control is possible only with the
clear and effective planning of the organistion. Planning sets the course of action and control
observes deviations from the course of action.
2. Action is the essence of control:
Control is to correct a condition which is different from the one that is desired. To control, manager
has to initiate action which will guide the operations within the sphere of plans.
For instance ‘Thermostat in a refrigerator works as the essence of control’.
3. Delegation is the key to control:
Control is exercised by taking action and action may be taken within the authority delegated. An
executive can performs the control function only if he enjoys the authority to take remedial action
and is to be held accountable for results.
Example:
Suppose an executive is given the responsibility for maintaining the production level. he can really
be held accountable for this responsibility only if he has the authority to get the materials, equipment
and take the action against reward the more efficient.
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