10
©AZSTAND –Bütün hüquqlar qorunur
ISO 10015
7.2
ISO/TR10017
6.1
7.1.5
9.1
ISO 10018
Bütün
Bütün
Bütün
Bütün
Bütün
Bütün
Bütün
ISO 10019
8.4
ISO 19011
9.2
QEYD "Bütün" sözü
bu beyn
əlxalq standartın xüsusi bəndinin bütün altbəndlərinin digər beynəlxalq
standart il
ə əlaqəli olduğunu bildirir.
©AZSTAND –Bütün hüquqlar qorunur
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Biblioqrafiya
[1] ISO 9004, Managing for the sustained success of an organization — A quality
management approach
[2] ISO 10001, Quality management — Customer satisfaction — Guidelines for
codes of conduct for organizations
[3] ISO 10002, Quality management — Customer satisfaction — Guidelines for
complaints handling in organizations
[4] ISO 10003, Quality management — Customer satisfaction — Guidelines for
dispute resolution external to organizations
[5] ISO10004, Quality management— Customer satisfaction— Guidelines for
monitoring and measuring
[6] ISO 10005, Quality management systems — Guidelines for quality plans
[7] ISO 10006, Quality management systems — Guidelines for quality
management in projects
[8] ISO 10007, Quality management systems — Guidelines for configuration
management
[9] ISO 10008, Quality management — Customer satisfaction — Guidelines for
business-to-consumer electronic commerce transactions
[10] ISO 10012, Measurement management systems — Requirements for
measurement processes and measuring equipment
[11] ISO/TR 10013, Guidelines for quality management system documentation
[12] ISO 10014, Quality management — Guidelines for realizing financial and
economic benefits
[13] ISO 10015, Quality management — Guidelines for training
[14] ISO/TR 10017, Guidance on statistical techniques for ISO 9001:2000
[15] ISO 10018, Quality management — Guidelines on people involvement and
competence
[16] ISO 10019, Guidelines for the selection of quality management system
consultants and use of their services
[17] ISO 14001, Environmental management systems — Requirements with
guidance for use
[18] ISO 19011, Guidelines for auditing management systems
[19] ISO 31000, Risk management — Principles and guidelines
[20] ISO 37500, Guidance on outsourcing
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©AZSTAND –Bütün hüquqlar qorunur
[21] ISO/IEC 90003, Software engineering — Guidelines for the application of ISO
9001:2008 to computer software
[22] IEC 60300-1, Dependability management — Part 1: Guidance for
management and application
[23] IEC 61160, Design review
[24] Quality management principles, ISO1)
[25] Selection and use of the ISO 9000 family of standards, ISO1)
[26] ISO 9001 for Small Businesses — What to do, ISO1)
[27] Integrated use of management system standards, ISO1)
[28]
www.iso.org/tc176/sc02/public
[29]
www.iso.org/tc176/ISO9001AuditingPracticesGroup