Attraction Retention

Attraction

• Attraction

• Retention

• Job Performance

• Productivity

• Employee Safety and Health

• Attendance

• Job Satisfaction

• Competitive Advantage

• Company Performance

Managing Change

• Managing Change

• Cultural Diversity

• Work & Family Issues

• Developing Human Capital

• Part-time, Temporary Employees

• Globalization

Cost Containment

• Cost Containment

• Mergers & Takeovers

• Downsizing & Layoffs

• Quality & Teamwork

• Advances in Technology

• Continuous Quality Improvement

The process by which a job vacancy is identified and potential employees are notified.

• The process by which a job vacancy is identified and potential employees are notified.

• The nature of the recruitment process is regulated and subject to employment law.

• Main forms of recruitment through advertising in newspapers, magazines, trade papers and internal vacancy lists.

Job description – outline of the role of the job holder

• Job description – outline of the role of the job holder

• Person specification – outline of the skills and qualities required of the post holder

• Applicants may demonstrate their suitability through application form, letter or curriculum vitae (CV)

The process of assessing candidates and appointing a post holder

• The process of assessing candidates and appointing a post holder

• Applicants short listed – most suitable candidates selected

• Selection process – varies according to organisation:

Interview – most common method

• Interview – most common method

• Psychometric testing – assessing the personality of the applicants – will they fit in?

• Aptitude testing – assessing the skills of applicants

• In-tray exercise – activity based around what the applicant will be doing, e.g. writing a letter to a disgruntled customer

• Presentation – looking for different skills as well as the ideas of the candidate

Increasingly important aspect of the HRM role

• Increasingly important aspect of the HRM role

• Wide range of areas for attention

• Adds to the cost of the business

Crucial aspects of employment legislation:

• Crucial aspects of employment legislation:

• Race
• Gender
• Disability

Firms cannot just ‘sack’ workers

• Firms cannot just ‘sack’ workers

• Wide range of procedures and steps in dealing with workplace conflict

• Informal meetings
• Formal meetings
• Verbal warnings
• Written warnings
• Grievance procedures
• Working with external agencies

Developing the employee can be regarded as investing in a valuable asset

• Developing the employee can be regarded as investing in a valuable asset

• A source of motivation
• A source of helping the employee fulfil potential

Similar to development:

• Similar to development:

• Provides new skills for the employee
• Keeps the employee up to date with changes in the field
• Aims to improve efficiency
• Can be external or ‘in-house’

The system of pay and benefits used by the firm to reward workers

• The system of pay and benefits used by the firm to reward workers

• Money not the only method

• Fringe benefits

• Flexibility at work

• Holidays, etc.

Importance of building relationships with employee representatives

•